DecideStay

Delete your account

You can delete your DecideStay account and everything in it whenever you like.

In the app

  1. Open DecideStay and go to Settings.
  2. Tap Delete account, then Email me a code.
  3. Enter the 6-digit code we email you. It works for 15 minutes.
  4. Tap Delete my account.

You’re logged out on every device, and we email you the date your account will be deleted: 30 days after you confirm.

What’s deleted

  • Your chapters and properties, with their contacts, costs, labels, notes and custom fields
  • Every photo and video you’ve added
  • Your landmarks, such as your office or gym
  • Any links you’ve shared, which stop working at once
  • Your name, email address, password and Google sign-in

Deletion normally finishes within 3 days of the date, and we email you when it’s done. Once it’s gone, it can’t be restored. We keep only a record that an account was deleted, with an internal ID and dates, never a name or email address.

Changed your mind?

Log in before the date and choose Keep my account. From that date, the account can no longer be kept.

Without the app

If you can’t open the app, send us the form below with your account’s email address, or email support@decidestay.com from that address. We’ll confirm the request with you, then follow the same steps.

This is a Google Form, which Google runs under its own privacy policy. Can’t see it? Open the form in Google Forms.

If you signed in with Google

You can also remove DecideStay from your Google Account at myaccount.google.com/connections.

Deleting smaller things

You can delete a property, a photo or a video in the app at any time, without deleting your account. See the privacy policy for how long each is kept.